Edinburgh

locations

We run 10 drop-in mornings and several services across Edinburgh

Check out our locations and drop-in for a free appointment

Holiday Hours Notice

Please note that our services will have limited hours during the Christmas holiday season (23 December - 3rd January). Check our opening hours here: Xmas and New Year Opening.

  • Dundas Street

    58 Dundas Street
    Edinburgh
    EH3 6QZ

    Drop-in service (without appointment)

    Thursday: 09:30 - 12:30
    Friday: 09:30 - 12:30

    Opening hours (with appointment)

    Monday: 09:30 - 16:30 Tuesday: 09:30 - 16:30
    Wednesday: 09:30 - 16:30
    Thursday: 09:30 - 16:30
    Friday: 12:30 - 16:30

    📍Show on a map

  • Leith

    23 Dalmeny Street
    Edinburgh
    EH6 8PG

    Drop-in service (without appointment)

    Monday: 09:30 - 12:30
    Tuesday: 09:30 - 12:30
    Thursday: 09:30 - 12:30

    Opening hours (with appointment)

    Monday: 12:30 - 16:30
    Tuesday: 12:30 - 16:30
    Wednesday: 9:30 - 16:30
    Thursday: 12:30 - 16:30
    Friday: 9:30 - 16:30

    📍 Show on a map

  • Muirhouse

    North Edinburgh Community Resource Centre
    31-33 Pennywell Road
    Edinburgh
    EH4 4PJ

    Drop-in service (without appointment)

    Monday: 09:30 - 12:30
    Wednesday: 09:30 - 12:30
    Friday: 09:30 - 12:30

    Opening hours (with appointment)

    Monday: 12:30 - 16:30
    Wednesday: 12:30 - 16:30
    Friday 12:30 - 16:30

    📍 Show on a map

  • Portobello

    8A-B Bath Street
    Edinburgh
    EH15 1EY

    Drop-in service (without appointment)

    Monday: 09:30 - 12:30
    Thursday: 09:30 - 12:30

    Opening hours (with appointment)

    Monday: 12:30 - 16:30
    Thursday: 12:30 - 16:30

    📍 Show on a map

Our drop-in operates on a "first-come, first-served" basis. We will do our best to help as many people as we can, but it relies on our available resources, so we might not be able to assist everyone immediately.

If we can't help you right away, we'll set up your next available appointment, or you can return during our next drop-in session.

We also run several outreach services

At Citizen’s Advice Edinburgh we try to make it as easy as possible for people to come to us. As part of this, we run regular clinics and drop in sessions at a range of locations from GP’s surgeries and hospitals to job centres and community hubs across the city.

GP Surgeries

Service is for registered patients of the practice only

A welfare rights and advice service to patients; including advice on welfare benefits & appeals, employment, debt, housing, family relationships, consumer issues and immigration

CAE Advisers can also help, or refer you for help, on a wide range of other issues.

Appointments can be made by calling the medical practice reception during practice opening hours.

  • Inchpark Surgery


    10 Marmion Crescent
    Edinburgh
    EH16 5QU

    Appointment times:

    Thursday afternoon

    Make an appointment:

    📞 0131 666 2121

    📍 Show on a map

  • Craigmillar Medical Group


    106 Niddrie Mains Road
    Edinburgh
    EH16 4DT

    Appointment times:

    Monday, Wednesday and Friday mornings; Thursday all day

    Make an appointment:

    📞 0131 322 2111

    📍 Show on a map

  • Niddrie Medical Practice


    106 Niddrie Mains Road
    Edinburgh
    EH16 4DT

    Appointment times:

    Tuesday afternoons; Wednesday mornings; Friday afternoons

    Make an appointment:

    📞 0131 652 2004

    📍 Show on a map

  • Ferniehill Surgery


    8 Ferniehill Road
    Edinburgh
    EH17 7AB

    Appointment times:

    Monday and Thursday afternoons

    Make an appointment:

    📞 0131 664 2166

    📍 Show on a map

  • Gracemount Medical Practice


    24 Gracemount Drive
    Edinburgh
    EH16 6RN

    Appointment times:

    Monday and Wednesday afternoons

    Make an appointment:

    📞 0131 664 2377

    📍 Show on a map

  • Milton Surgery


    132 Mountcastle Driver South
    Edinburgh
    EH15 3LL

    Appointment times:

    Thursday mornings

    Make an appointment:

    📞 0131 549 7300

    📍 Show on a map

  • Southfield Medical Practice


    132 Mountcastle Drive South
    Edinburgh
    EH15 3LL

    Appointment times:

    Tuesday afternoons

    Make an appointment:

    📞 0131 549 7340

    📍 Show on a map

  • South Queensferry Medical Practice


    41 The Loan
    South Queensferry
    EH30 9HA

    Appointment times:

    Tuesday mornings

    Make an appointment:

    📞 0131 537 4407

    📍 Show on a map

Edinburgh Court & Hospitals

  • Edinburgh Sheriff Court - MEDIATION SERVICE


    Level 6 (next to court 15)
    Edinburgh Sheriff Court
    27 Chambers Street
    Edinburgh
    EH1 1LB

    Mediation is a voluntary form of dispute resolution where both parties must agree to attend. Cases can be self-referred to mediation prior to the first calling date, or the case may be referred at a later date by a Sheriff. Mediation can assist parties to resolve disputes which could save both money and further time spent in court

    Appointment times:

    Monday - Friday: 9:00 - 17:00

    Make an appointment:

    📞 0131 220 1092

    ✉ court.mediation@cabedinburgh.org.uk

    📍 Show on a map

  • Royal Infirmary of Edinburgh


    51 Little France Crescent
    Old Dalkeith Road
    Edinburgh
    EH16 4SA

    📍 Show on a map

  • Western General Hospital


    Crewe Road South
    Edinburgh
    EH4 2XU

    📍Show on a map

Wester Hailes Library

Wester Hailes Library

1 Westside Plaza
Edinburgh
EH14 2ST

Appointment times:

Every last Thursday of the month: 12:30 - 16:30
(Drop in Service -without appointment)

Job Centre Plus surgeries

Job Centre Plus surgeries

Citizens Advice Edinburgh delivers outreach surgeries at each of the four Edinburgh Jobcentre Plus sites. 

Make an appointment:

Please speak to your Job Centre Plus Work Coach to request an appointment.

What to bring for your appointment

Please read our information on What To Bring before your appointment.

  • You can also watch a film about a typical client interview here.

Helpline numbers

We provide Specialist Helpline Services for Universal Credit, Money and Financial Worries, Patient Advice and Support and Pensionwise - Links to those numbers can be found here Helpline Numbers