We are
recruiting
volunteers

Join Us in Making a Difference!

If you're driven by care, compassion, and the desire to support people in your community, we want you. Our mission is to ensure that no one in Edinburgh suffers due to a lack of knowledge, information, or access to their basic human rights. If you share our vision and are committed to helping us deliver essential services, apply below. We offer flexible working options, which you can inquire about during your interview.

Citizens Advice Edinburgh has various volunteering roles available. Join us today!

Apply here

Reception Triage

Join us in providing a warm welcome to clients seeking advice and support. As a Reception Triage volunteer, you'll meet and greet clients in person and over the phone, assist with gathering client details, and offer some triage services.

Commitment:

4 hours per week
One half day: 09:00 – 13:00 or 12:30 – 16:30

Discover more: Reception-Triage

Adviser

Make a vital impact by providing support and advice to those in need. Our comprehensive training program equips you with the skills needed for this rewarding role. We offer various placements across the city.

Commitment:

8 hours per week
Minimum of 40 weeks per year
Volunteer from our offices or home

Discover more: Adviser

Social Media Content Creator

Be a storyteller with us at Citizens Advice Edinburgh. If you're passionate about crafting impactful content and have social media expertise, we need you.

Commitment:

4 hours per week
Volunteer from home or our offices

Discover more: Social Media Content Creator

Why Volunteer? | Citizens Advice Edinburgh

For applicants who are not UK citizens, please be aware that you can volunteer with us only if your UK immigration status allows it. Many individuals will meet the requirements, but it's essential to confirm your eligibility to avoid any violation of your immigration status terms. You can find more details about different visa regulations on the UK government's official webpage. Additionally, we provide confidential immigration advice separately from your application process.

Irish citizens, EU/EEA citizens with settled or pre-settled status, and refugees and asylum seekers have full entitlement to volunteer with us.

Regrettably, Citizens Advice Edinburgh cannot sponsor individuals under the Tier 5 Charity Worker visa.

Why volunteer with us?

Each year our volunteers support around 13,000 local citizens in need of advice and support.

Volunteers are the lifeblood of our charity. Over 80% of Citizens Advice Edinburgh workers are trained volunteers. They come from different age groups, backgrounds, and communities. As members of the community themselves, our volunteers understand local needs and promote fair and accessible services.

We believe in giving equal opportunities and encourage volunteers from all walks of life. We especially welcome applications from those receiving welfare benefits and people from minority backgrounds. These groups often need more advice than others. We want more volunteers from these communities to join us and help fellow citizens in need of unbiased advice.

Many people with CAB training and experience have found new jobs or switched careers.

What can we offer you?

The satisfaction of helping people with their difficulties
A chance to help your local community and meet new people
An opportunity to learn new skills and develop existing ones
Improved prospects for employment
A supported, friendly environment with regular social events
The flexibility to volunteer from home or within the bureaux