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Protecting your data:
The Data Protection Act 2018 and the General Data Protection Regulation (GDPR) establish your legal right to control what information you chose to share with us, how we use and process that information and what information you chose to have on record.
In order to provide you with the best possible service, we will ask you to share personal and sometimes sensitive information, so that we have a good understanding of your circumstances and can give you the right advice. We will also maintain a record of your contact, which may contain sensitive personal data. Sensitive personal data includes information relating to: age, gender, race or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexuality, commission or alleged commission of an offence or anything else you consider to be particularly sensitive.
Detailed information about your data protection rights can be found on our website and you can ask me at any time if you need any further clarity about how your data will be used and stored.
If you give your consent to Citizens Advice maintaining a record of my contact, including any sensitive data on that basis, please tick the Data Protection Consent Box below*
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Our goal is to respond within 10 working days.
If you consider it an emergency, please come to our offices during one of our drop-in sessions.
Please note: The reply e-mail will come from a CAED.org.uk mail account, please check your spam folder and inbox for a reply.